RETURN POLICY

Last updated August 12, 2024


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at askbsuk@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Buddhist Supplies UK
Attn: Returns
RMA #
1 Water Vole Way
Doncaster, DN4 5JP DN4 5JP
United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:
     ●     Books cannot be returned nor can damaged mala beads and wrist malas unless they were demonstrably damaged in the post


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     Sale items are FINAL SALE and cannot be returned.
     ●     All items are carefully quality checked before they are sent out in the post. All mala beads and wrist mala are stress tested and their maximum circumference is stated in the item description. If any item arrives damaged you must contact us IMMEIDATELY. We only replace or offer refunds for damaged items if they are demonstrably defective or damaged by the postal service on arrival. To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. Books cannot be returned nor can damaged mala beads and wrist malas unless they were demonstrably damaged in the post.To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. Books cannot be returned nor can damaged mala beads and wrist malas unless they were demonstrably damaged in the post.
     ●     To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. Books cannot be returned nor can damaged mala beads and wrist malas unless they were demonstrably damaged in the post.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

askbsuk@gmail.com